System Management

Customer Communication



The most successful campaigns are built on well formulated solid strategies, working in partnership with you to ensure that we use the most appropriate delivery methods, is of paramount importance to us. However, monitoring results is the key to success of any campaign strategy moving forward.  Our service offering includes comprehensive measurement of any campaign or pilot campaign implemented.

Using the most economically viable platform to reach as many customers as possible, in the shortest time possible, is best done through our electronic media offering which includes products such SMS, MMS, WAP, J2ME, DOT-MOBI, e-mail and facsimile. Every message we deliver is traceable, absolutely crucial to improving customer contactibility and measurement for future campaigns.

In many instances the recipient, by law, requires physical mail (ie Policy Documents and Statements).  We have the ability to ensure that mail is delivered with to as many customers as physically possible through our Address Validation services. We will better the industry Nixi average after running mailing lists through our Address Validation Products.

Certain campaigns require a telesales approach - our experience extends into this sector through a well-constructed strategy and professional, well trained, telephone consultants.

Contact Us on Email: AWCInfo@awconsult.co.za

AW Consulting is a proud member of WASPA and the DMA